"Thank you and Chris for outstanding communication and always listening to the buyers. Made the whole process a positive experience."
"Thank you and Chris for outstanding communication and always listening to the buyers. Made the whole process a positive experience."
Gretchen & Duke F.
"We sold in 4-5 days! Lots of offers and Rob kept us abreast of the offers and back up offers while we worked through negotiations. The ease and smoothness of this process with Rob Gow and Chris Pfauser makes a very stressful time, dare I say "easy". They take on so much of the work themselves to ready and prep your home so they can passionately represent you! Rob Gow's guidance was significant and exceptional- he broke things down so that we could understand the best opportunity in front of us and how to proceed. We have sold several houses over time, and we were able to take away some learnings from Rob that we will use in other sales we have in the future. Rob is smart, sharp and has a keen eye and attention to detail that makes leaving our home in his hands easy. Rob's appreciation of our home and the work we did in our home and understanding that we were also MOVING made him a delight to work with. Just hearing him say "don't worry about patching the walls and re-painting" was music to my ears in the midst of all we had to do with an out of state move and a new job for me on the other end! I would recommend Rob Gow and Chris Pfauser to anyone looking to sell a home and be represented by solid professionals!"
"We sold in 4-5 days! Lots of offers and Rob kept us abreast of the offers and back up offers while we worked through negotiations. The ease and smoothness of this process with Rob Gow and Chris Pfauser makes a very stressful time, dare I say "easy". They take on so much of the work themselves to ready and prep your home so they can passionately represent you! Rob Gow's guidance was significant and exceptional- he broke things down so that we could understand the best opportunity in front of us and how to proceed. We have sold several houses over time, and we were able to take away some learnings from Rob that we will use in other sales we have in the future. Rob is smart, sharp and has a keen eye and attention to detail that makes leaving our home in his hands easy. Rob's appreciation of our home and the work we did in our home and understanding that we were also MOVING made him a delight to work with. Just hearing him say "don't worry about patching the walls and re-painting" was music to my ears in the midst of all we had to do with an out of state move and a new job for me on the other end! I would recommend Rob Gow and Chris Pfauser to anyone looking to sell a home and be represented by solid professionals!"
Nancy G.
"Rob Gow and Chris Pfauser have a reputation for personalized service, which is very important in luxury homes. Their knowledge of the local market and relationships in the community were also important considerations. From prior experience I knew they had the highest integrity. I knew I could trust them to manage all aspects of the sale of my custom home, and market it to the right buyers. I realized the value that met or exceeded the market and did so in a very short time frame. Rob and Chris made the sales process seamless for me and found ways to assist my move out that made my life easier. Truly one of a kind service. "
"Rob Gow and Chris Pfauser have a reputation for personalized service, which is very important in luxury homes. Their knowledge of the local market and relationships in the community were also important considerations. From prior experience I knew they had the highest integrity. I knew I could trust them to manage all aspects of the sale of my custom home, and market it to the right buyers. I realized the value that met or exceeded the market and did so in a very short time frame. Rob and Chris made the sales process seamless for me and found ways to assist my move out that made my life easier. Truly one of a kind service. "
R. W. A.
"It's been a long time since we bought or sold any real estate so we entered this process with more than a little trepidation. I chose 4 different brokers from different real estate agencies to interview. I asked the same questions of each one and there was a marked difference between Rob Gow's preparation and presentation at his interview, when compared to the other 3. He had a full booklet of information to share with me that included comps and his own background experience. He hit it out of the park! He presented data (and some cool graphs) and gave us insight into the market and process we'd go through in selling our condo. It was an easy choice to pick Rob Gow and Chris Pfauser to list our property! In determining how we would list this, Rob listened carefully to our input. I found the team to be extremely helpful, approachable, responsive, and friendly! (I'm not used to rating every aspect as excellent but I cannot think of any negatives). Rob's attention to detail, paired with his genuine concern that we were "taken care of" made the process much less stressful than anticipated! The team had contacts and suggestions for each question we posed and they went above and beyond the services that other agents provide. It is easy to recommend them to others (and we already have done so)!"
"It's been a long time since we bought or sold any real estate so we entered this process with more than a little trepidation. I chose 4 different brokers from different real estate agencies to interview. I asked the same questions of each one and there was a marked difference between Rob Gow's preparation and presentation at his interview, when compared to the other 3. He had a full booklet of information to share with me that included comps and his own background experience. He hit it out of the park! He presented data (and some cool graphs) and gave us insight into the market and process we'd go through in selling our condo. It was an easy choice to pick Rob Gow and Chris Pfauser to list our property! In determining how we would list this, Rob listened carefully to our input. I found the team to be extremely helpful, approachable, responsive, and friendly! (I'm not used to rating every aspect as excellent but I cannot think of any negatives). Rob's attention to detail, paired with his genuine concern that we were "taken care of" made the process much less stressful than anticipated! The team had contacts and suggestions for each question we posed and they went above and beyond the services that other agents provide. It is easy to recommend them to others (and we already have done so)!"
K. & S.
"Rob and his team were simply incredible to work with. His knowledge of the area and attention to detail made our buying process extremely smooth. He held our hand through the ins and outs of buying a house in the "country" and educated us on a number of items we were completely unfamiliar with. Couldn't have done this without him and his team."
"Rob and his team were simply incredible to work with. His knowledge of the area and attention to detail made our buying process extremely smooth. He held our hand through the ins and outs of buying a house in the "country" and educated us on a number of items we were completely unfamiliar with. Couldn't have done this without him and his team."
Ignacio & Jennifer M.
"His market analysis, professionalism and integrity were apparent throughout. Rob is a skilled negotiator and gave us important market insights. Rob was incredibly resourceful, patient, kind and calm assisting us in getting our house "ready to sell" and executing all aspects up until the closing. It was a pleasure and enjoyable working with him. Rob, Chris Plauser and Staff went "above and beyond." They exceeded our expectations. It is our pleasure to recommend them to friends and family."
"His market analysis, professionalism and integrity were apparent throughout. Rob is a skilled negotiator and gave us important market insights. Rob was incredibly resourceful, patient, kind and calm assisting us in getting our house "ready to sell" and executing all aspects up until the closing. It was a pleasure and enjoyable working with him. Rob, Chris Plauser and Staff went "above and beyond." They exceeded our expectations. It is our pleasure to recommend them to friends and family."
Hilary W.
"We worked with Rob Gow and the team to purchase our home in 2019 and again to sell it in 2023. Both transactions were incredibly positive, professional, and enjoyable! Rob's knowledge of the local market is exceptional and helped inform our decision to list. We would absolutely recommend Rob and the team to future buyers or sellers!"
"We worked with Rob Gow and the team to purchase our home in 2019 and again to sell it in 2023. Both transactions were incredibly positive, professional, and enjoyable! Rob's knowledge of the local market is exceptional and helped inform our decision to list. We would absolutely recommend Rob and the team to future buyers or sellers!"
Stephanie
"Rob and his team were awesome! If our family looks to buy in the New Buffalo area again someday, Rob will be the first person I call and text!"
"Rob and his team were awesome! If our family looks to buy in the New Buffalo area again someday, Rob will be the first person I call and text!"
Brad W.
"We have purchased and sold multiple properties over the years. Our experience with Rob Gow and Chris Pfauser was the absolute best. They are superb. Their attention to detail and follow through is impressive. They are calm even under the most frustrating of situations. Their knowledge of not only real estate but the local area is unbeatable. We never felt any pressure to do anything, they simply listened, gave honest feedback and supported us when WE were ready to move ahead. Their knowledge and experience made sure that every aspect of our purchase was investigated. You don't know what you're missing until you work with Rob and Chris. We are forever grateful for their patience, guidance and knowledge."
"We have purchased and sold multiple properties over the years. Our experience with Rob Gow and Chris Pfauser was the absolute best. They are superb. Their attention to detail and follow through is impressive. They are calm even under the most frustrating of situations. Their knowledge of not only real estate but the local area is unbeatable. We never felt any pressure to do anything, they simply listened, gave honest feedback and supported us when WE were ready to move ahead. Their knowledge and experience made sure that every aspect of our purchase was investigated. You don't know what you're missing until you work with Rob and Chris. We are forever grateful for their patience, guidance and knowledge."
Y. K.
"I have bought and sold properties over the years and without question, they were the best I have experienced. They anticipated everything and were right about every unclear issue that came up. I don't think we would have ended up buying the property if we had different agents. There were many obstacles and they avoided some and navigated around others. I cannot say enough good things."
"I have bought and sold properties over the years and without question, they were the best I have experienced. They anticipated everything and were right about every unclear issue that came up. I don't think we would have ended up buying the property if we had different agents. There were many obstacles and they avoided some and navigated around others. I cannot say enough good things."
Robert C.
"Everything about Rob is excellent. Anyone who is lucky enough to have him as their agent is very lucky. I have bought and sold a lot of real estate over the years. This was by far the best experience. From the beginning to the end, Rob was perfect. I felt that my property was very well taken care of. When there were problems with the buyers Rob took care of everything in a calm way while making sure the property still closed. He gave us great advice. It was a wonderful experience working with him."
"Everything about Rob is excellent. Anyone who is lucky enough to have him as their agent is very lucky. I have bought and sold a lot of real estate over the years. This was by far the best experience. From the beginning to the end, Rob was perfect. I felt that my property was very well taken care of. When there were problems with the buyers Rob took care of everything in a calm way while making sure the property still closed. He gave us great advice. It was a wonderful experience working with him."
Donna M.
"Rob was referred to us by our broker in Chicago when looking for a location on the other side of the lake. Rob's knowledge and experience enabled him to quickly assess what we were looking for and identify properties to see in order to narrow down the location and type of home that would fit our needs. He was always accessible and efficient, and pleasant to work with."
"Rob was referred to us by our broker in Chicago when looking for a location on the other side of the lake. Rob's knowledge and experience enabled him to quickly assess what we were looking for and identify properties to see in order to narrow down the location and type of home that would fit our needs. He was always accessible and efficient, and pleasant to work with."
D. B.
"Excellent organization! The team led by Rob Gow exceeded our high expectations! We were very pleased by their competence and professional expertise. We highly recommend them to anyone looking for a high-quality and trustworthy real estate company. They gave us excellent advice every step of the way. They were very helpful in keeping our property in view in the market and working hard to close our sale. "
"Excellent organization! The team led by Rob Gow exceeded our high expectations! We were very pleased by their competence and professional expertise. We highly recommend them to anyone looking for a high-quality and trustworthy real estate company. They gave us excellent advice every step of the way. They were very helpful in keeping our property in view in the market and working hard to close our sale. "
Maureen L.
"Rob Gow is the most professional, process-driven broker I have ever used. I sell large commercial real estate assets as a career and I felt my house was handled like a commercial transaction. I highly recommend Rob to everyone."
"Rob Gow is the most professional, process-driven broker I have ever used. I sell large commercial real estate assets as a career and I felt my house was handled like a commercial transaction. I highly recommend Rob to everyone."
Scott K.
"We would recommend Rob and have already done so. He gets it and is fair, very professional and can navigate the challenges of selling your home. As an aside we enlisted his help and coordination of our new home purchase. That process was excellent as well."
"We would recommend Rob and have already done so. He gets it and is fair, very professional and can navigate the challenges of selling your home. As an aside we enlisted his help and coordination of our new home purchase. That process was excellent as well."
Tim & Marilyn
"Rob Gow and his team provided first-rate service to us throughout our house search process. With his intimate knowledge of the entire geographic area, Rob shared with us many important things to consider, and he was patient with us as we viewed several properties. Because of him, we were much better informed and ultimately made a wise choice for our home purchase. Thank you, Rob and team - we are two happy new homeowners! "
"Rob Gow and his team provided first-rate service to us throughout our house search process. With his intimate knowledge of the entire geographic area, Rob shared with us many important things to consider, and he was patient with us as we viewed several properties. Because of him, we were much better informed and ultimately made a wise choice for our home purchase. Thank you, Rob and team - we are two happy new homeowners! "
Fred & Laura
"We used Rob to purchase our Michigan home several years ago and loved our experience with him. We went back to him immediately when we knew we'd be moving and needed a broker. Rob is fantastic. He is completely dedicated to every aspect of selling your house. He is connected, calm, knowledgeable, and patient. I highly recommend him for anyone looking for a home in the area!"
"We used Rob to purchase our Michigan home several years ago and loved our experience with him. We went back to him immediately when we knew we'd be moving and needed a broker. Rob is fantastic. He is completely dedicated to every aspect of selling your house. He is connected, calm, knowledgeable, and patient. I highly recommend him for anyone looking for a home in the area!"
Traci B.
"I connected my parents with Rob Gow for the purchase of their home last year. He did an amazing job for them, so I worked with him on my own purchase. It was a flawless experience. Rob helped negotiate a great deal for everyone involved. Thank you!"
"I connected my parents with Rob Gow for the purchase of their home last year. He did an amazing job for them, so I worked with him on my own purchase. It was a flawless experience. Rob helped negotiate a great deal for everyone involved. Thank you!"
M. B.
"We knew Rob Gow had a good reputation in the area and, since his signs are everywhere, we knew that many people used the firm. It was during the interview process that we came to know how Rob worked and we liked the steps he would be taking to market and eventually sell the house. We also liked that he took the initiative and reduced our involvement in selling the house to basically de-cluttering, keeping it neat and clean, and leaving before a visit. The sale of our home happened so fast and so smoothly that it is kind of a blur. I do want to say that this was a team effort on the part of the Rob Gow firm. Brooke Corkran was an integral part of the team - she knows all of the intricate details of home selling and was able to provide us with important documents, explain parts of the process, answer any and all questions at a moment's notice, and was a pleasure for my wife and me to work with. Chris, another member of the team, stood in for Rob when things got busy, and he was also a pleasure to work with. If we were selling or buying in Harbor Country, we would use Rob's firm, and we would have no hesitation in recommending Rob Gow and his team to friends and relatives."
"We knew Rob Gow had a good reputation in the area and, since his signs are everywhere, we knew that many people used the firm. It was during the interview process that we came to know how Rob worked and we liked the steps he would be taking to market and eventually sell the house. We also liked that he took the initiative and reduced our involvement in selling the house to basically de-cluttering, keeping it neat and clean, and leaving before a visit. The sale of our home happened so fast and so smoothly that it is kind of a blur. I do want to say that this was a team effort on the part of the Rob Gow firm. Brooke Corkran was an integral part of the team - she knows all of the intricate details of home selling and was able to provide us with important documents, explain parts of the process, answer any and all questions at a moment's notice, and was a pleasure for my wife and me to work with. Chris, another member of the team, stood in for Rob when things got busy, and he was also a pleasure to work with. If we were selling or buying in Harbor Country, we would use Rob's firm, and we would have no hesitation in recommending Rob Gow and his team to friends and relatives."
Ralph V.
"I have known Rob for a long time. When I knew that I needed a local broker, I called Rob directly. Rob is a consummate professional. Just superb. His entire team works together to ensure that every step of the process proceeds with as little effort on the buyer's part as possible. Rob is calm and collected under pressure. When faced with last-minute challenges that had nothing to do with his end of the transaction, he kept his cool under immense pressure and put things in motion to eliminate the externally generated barriers. He takes a personal interest in helping you to think of things you never would have thought of. When the transaction closes, instead of simply moving on, Rob takes the time to make you feel at home in your new community. I cannot recommend him more highly. "
"I have known Rob for a long time. When I knew that I needed a local broker, I called Rob directly. Rob is a consummate professional. Just superb. His entire team works together to ensure that every step of the process proceeds with as little effort on the buyer's part as possible. Rob is calm and collected under pressure. When faced with last-minute challenges that had nothing to do with his end of the transaction, he kept his cool under immense pressure and put things in motion to eliminate the externally generated barriers. He takes a personal interest in helping you to think of things you never would have thought of. When the transaction closes, instead of simply moving on, Rob takes the time to make you feel at home in your new community. I cannot recommend him more highly. "
Tom R.
"Rob and his team did a great job getting my house sold. The process was smooth, professional and his handling of the transaction to closing was excellent. His knowledge of the marketplace is exceptional, and his advice is invaluable to a timely transaction. His team members, Chris and Brooke, were also fantastic. They were attentive, responsive, and very nice people to work with. I highly recommend Rob when you want to sell, and will engage his services again. "
"Rob and his team did a great job getting my house sold. The process was smooth, professional and his handling of the transaction to closing was excellent. His knowledge of the marketplace is exceptional, and his advice is invaluable to a timely transaction. His team members, Chris and Brooke, were also fantastic. They were attentive, responsive, and very nice people to work with. I highly recommend Rob when you want to sell, and will engage his services again. "
Rick P.
"Rob was outstanding in helping me sell my MI property. There was not one thing that I would have changed about the way Rob went about helping me sell my property. I couldn't have had a better realtor. Rob did the job expertly and was extremely pleasant and easy to work with."
"Rob was outstanding in helping me sell my MI property. There was not one thing that I would have changed about the way Rob went about helping me sell my property. I couldn't have had a better realtor. Rob did the job expertly and was extremely pleasant and easy to work with."
Susan W.
"We appreciated working with Rob Gow. He was kind and courteous and worked hard to sell our property. He kept communication up with us. We would definitely recommend him."
"We appreciated working with Rob Gow. He was kind and courteous and worked hard to sell our property. He kept communication up with us. We would definitely recommend him."
JA
"I would highly recommend Rob and his team for anyone looking to buy or sell in the Harbor Country."
"I would highly recommend Rob and his team for anyone looking to buy or sell in the Harbor Country."
JM
"I appreciated Rob's upbeat yet honest assessment of my property and its value. He came highly recommended as a person of integrity who would not only sell my property but also follow through on all the post-contract details, to bring the sale to a close. And that recommendation was completely borne out by my experience. Rob worked closely with Brooke in his office. As a team, I could count on them to be accessible, helpful, and supportive -- 100%. I have already found opportunities to recommend Rob and Brooke to others interested in buying or selling property. "
"I appreciated Rob's upbeat yet honest assessment of my property and its value. He came highly recommended as a person of integrity who would not only sell my property but also follow through on all the post-contract details, to bring the sale to a close. And that recommendation was completely borne out by my experience. Rob worked closely with Brooke in his office. As a team, I could count on them to be accessible, helpful, and supportive -- 100%. I have already found opportunities to recommend Rob and Brooke to others interested in buying or selling property. "
Kathy Y.
"This past spring, we asked Rob Gow to help our family as we considered second homes along the Michigan shoreline. Rob and his team did a tremendous job of identifying options for us to consider. Even though we had our eye on one particular home, Rob gave us many other options to consider, which greatly assisted us in selecting our home in a very efficient manner. Rob's insight, perspective and counsel in the negotiation process brought us to a successful agreement in 48 hours. As our advocate and trusted adviser in this process, Rob was outstanding."
"This past spring, we asked Rob Gow to help our family as we considered second homes along the Michigan shoreline. Rob and his team did a tremendous job of identifying options for us to consider. Even though we had our eye on one particular home, Rob gave us many other options to consider, which greatly assisted us in selecting our home in a very efficient manner. Rob's insight, perspective and counsel in the negotiation process brought us to a successful agreement in 48 hours. As our advocate and trusted adviser in this process, Rob was outstanding."
Tricia & Arnette
"Rob and his team were excellent throughout the entire process. The level of service and efficiency, combined with a personal touch, was a great experience for our family."
"Rob and his team were excellent throughout the entire process. The level of service and efficiency, combined with a personal touch, was a great experience for our family."
Ray G.
"Rob and his team were fantastic in their service. We found them extremely easy to work with--professional, energetic, optimistic, very responsive and clear in communication. Rob always responded very quickly to showing requests and has a great setup with Brooke to confirm showings, which I'm sure is appreciated by other brokers. We especially appreciated their efforts to make sure the house always looked its best and to meet brokers or prospective buyers. We were given prompt feedback on every showing. We highly recommend Rob to anyone buying or selling a home in Harbor Country. "
"Rob and his team were fantastic in their service. We found them extremely easy to work with--professional, energetic, optimistic, very responsive and clear in communication. Rob always responded very quickly to showing requests and has a great setup with Brooke to confirm showings, which I'm sure is appreciated by other brokers. We especially appreciated their efforts to make sure the house always looked its best and to meet brokers or prospective buyers. We were given prompt feedback on every showing. We highly recommend Rob to anyone buying or selling a home in Harbor Country. "
Deb & Alice
"Rob Gow and his team are the most service-oriented, responsive, and results-driven real estate brokerage team we have ever worked with. They were honest all the way through and made us feel great about our decision to part ways with our other brokers to use them. They made more happen in 8 weeks on the market than our two prior brokers did in 18 months on the market, and that's not an exaggeration."
"Rob Gow and his team are the most service-oriented, responsive, and results-driven real estate brokerage team we have ever worked with. They were honest all the way through and made us feel great about our decision to part ways with our other brokers to use them. They made more happen in 8 weeks on the market than our two prior brokers did in 18 months on the market, and that's not an exaggeration."
Pete K.
"Understanding a very specific market area and also the personalities that mesh well with prospective customers. Willingness to work towards maximizing the sale price of our investment and networking with other area realtors. Some confusion over septic issues. Rob's demeanor makes him an absolute asset in sales efforts. Brooke was helpful beyond words. We always knew we could leave a message with her or request a service, and she would follow up. Her can-do attitude and ready smile make a phone call or visit to the B/H office pleasant and productive. When talking with Chris, we always found that he was completely up to speed on our issues, so he could readily add to our meeting agenda. Smooth experience from listing through selling to closing. We appreciated his personal and business skills as well as his in-depth knowledge of the New Buffalo market. Rob is a good listener and even a better idea man. Their office building is a stand-out in the community, and it makes a friendly and strong professional statement when entering. We were always greeted with a smile (and a piece of candy and coffee) by the receptionist. I like that. Rob was attentive and reactive to all of our suggestions in our regular meetings with him to develop strategies for selling three parcels, always bringing new ideas to the discussion. We always felt that we could "sound" new ideas to market the properties with him."
"Understanding a very specific market area and also the personalities that mesh well with prospective customers. Willingness to work towards maximizing the sale price of our investment and networking with other area realtors. Some confusion over septic issues. Rob's demeanor makes him an absolute asset in sales efforts. Brooke was helpful beyond words. We always knew we could leave a message with her or request a service, and she would follow up. Her can-do attitude and ready smile make a phone call or visit to the B/H office pleasant and productive. When talking with Chris, we always found that he was completely up to speed on our issues, so he could readily add to our meeting agenda. Smooth experience from listing through selling to closing. We appreciated his personal and business skills as well as his in-depth knowledge of the New Buffalo market. Rob is a good listener and even a better idea man. Their office building is a stand-out in the community, and it makes a friendly and strong professional statement when entering. We were always greeted with a smile (and a piece of candy and coffee) by the receptionist. I like that. Rob was attentive and reactive to all of our suggestions in our regular meetings with him to develop strategies for selling three parcels, always bringing new ideas to the discussion. We always felt that we could "sound" new ideas to market the properties with him."
Tom & Marge
"Rob and Chris came highly recommended, and they were consistently the listing agents for attractive properties in similar target locations and price ranges to our search. Rob and the team were a great resource through the process and were intimately aware of nuanced local market details while quickly grasping our needs to find a match in a competitive market. We started with another recommended broker from a local firm, and also interacted with many agents on the listing side. There was a clear distinction with Rob's pragmatic perspective, ability to synthesize our feedback in swift fashion, and not to push what inventory was available vs finding the appropriate criteria match. Perhaps an understatement, we don't think we would have found our home without Rob being our partner on this search! "
"Rob and Chris came highly recommended, and they were consistently the listing agents for attractive properties in similar target locations and price ranges to our search. Rob and the team were a great resource through the process and were intimately aware of nuanced local market details while quickly grasping our needs to find a match in a competitive market. We started with another recommended broker from a local firm, and also interacted with many agents on the listing side. There was a clear distinction with Rob's pragmatic perspective, ability to synthesize our feedback in swift fashion, and not to push what inventory was available vs finding the appropriate criteria match. Perhaps an understatement, we don't think we would have found our home without Rob being our partner on this search! "
S. & H.
"Rob, Chris, and the entire team were outstanding partners through the entire process. They were trustworthy and prompt in all our dealings. I highly recommend this team!"
"Rob, Chris, and the entire team were outstanding partners through the entire process. They were trustworthy and prompt in all our dealings. I highly recommend this team!"
GM
"Simply put, Rob and Team are the best."
"Simply put, Rob and Team are the best."
TK
